Feedback from previous guests about their experience.
84%
loved the resort and would return for another relaxing stay
8.4/10
Great
Rooms
9.0
Location
9.6
Service
8.2
Dining
6.4
Guest reviews
8.4/10
based on 5 reviews
8.9
8.9/10 based on 613 reviews
Joe
United States of America,
April
2025
6.8/10
I recently stayed at The Chedi El Gouna and found the service to be incredibly friendly and helpful, which really enhanced my experience. However, the dining options left a bit to be desired, as the quality didn't meet my expectations. The location was fantastic, being right on the beach and close to downtown, but my overall impression was mixed due to some issues with the food quality.
Rooms
8.0
The room I stayed in was well-furnished and quite comfortable, which made my stay pleasant.
Service
9.0
The staff were super friendly and always ready to assist, contributing greatly to the cozy atmosphere of the hotel.
Location
9.0
The location is beautiful, right on the beach and within walking distance of downtown and the marina, making it super convenient.
Dining
6.0
Dining didn't impress me much; the options were limited and could be of better quality, which was disappointing during my stay.
Facilities
7.0
The hotel had good amenities including room service and a relaxing atmosphere, though the beach itself wasn't great for a swim.
Donald
United States of America,
December
2024
6.0/10
My stay at The Chedi El Gouna was truly enjoyable, especially thanks to the fantastic staff who made me feel right at home. The location right by the sea provided stunning views, although the food options could use some improvement. Overall, it was a good experience, and I would consider returning.
Rooms
10.0
The rooms were beautifully arranged and always clean. I appreciated the attention to detail from the housekeeping staff.
Service
8.0
The staff was incredibly friendly and helpful, always ensuring I had what I needed. There were moments when communication was challenging, but overall, the service was commendable.
Location
10.0
The hotel's location on the beach was excellent, with amazing views and just a short walk to downtown El Gouna. It really enhanced my stay.
Dining
6.0
While the breakfast was fantastic, the lunch and dinner options lacked variety and quality. I hoped for a wider selection, especially in desserts.
Facilities
8.0
The hotel facilities were well-maintained, with convenient services like housekeeping and shuttle assistance, contributing to a comfortable stay.
Barbara
United States of America,
November
2024
6.0/10
My stay at The Chedi El Gouna was quite enjoyable, with a stunning location right on the beach and excellent service from the staff. However, the dining experience left something to be desired, especially regarding breakfast options, which were somewhat disappointing. Overall, it was a wonderful getaway with some room for improvement.
Rooms
9.0
The Superior Sea View Room I stayed in was fantastic, boasting beautiful architecture and decent cleanliness. Plus, the direct access to the beach and a nice view made my stay more enjoyable.
Service
7.0
While the staff were generally friendly, helpful, and cheerful, I did encounter some inconsistency with service during the check-in process which could be improved.
Location
10.0
The hotel's location is perfect, right on the beach and close to downtown El Gouna, making it convenient for exploring the area.
Dining
6.0
I found the quality of the dining options to be lacking. Breakfast was not varied enough, with pastries tasting overly sweet, and overall, the dining experience was underwhelming.
Facilities
8.0
The hotel had good facilities, including lovely pools and a pool bar, but there was some confusion regarding the booking preferences and room conditions.
Alice
United States of America,
November
2024
6.0/10
I had a fantastic stay at The Chedi El Gouna! The views were stunning, and the staff were incredibly friendly and helpful. The kids loved the pool area, and the food was delicious. However, I wished there had been more evening entertainment to enhance the experience.
Rooms
10.0
The rooms were beautifully furnished and very comfortable, plus mine had a lovely sea view.
Service
10.0
The staff were really good! They were always smiling and went above and beyond to help with our needs, especially with arranging trips.
Location
10.0
The hotel's location was perfect, right on the sea with stunning beach views, and within walking distance to downtown.
Dining
8.0
The food was rich and delicious, although I felt there could have been more variety for breakfast and lunch.
Facilities
9.0
The pool area was lovely, and the overall ambiance of the hotel was relaxing. The housekeeping was also very reliable.
Jordan
United States of America,
October
2024
5.2/10
My stay at The Chedi El Gouna was enjoyable with a few notable highs and lows. The location is fantastic, and I loved how spacious and clean my family room was. The staff were friendly and always eager to help, though I found the food selection a bit lacking in variety, which could be improved.
Rooms
8.0
The family room I stayed in was clean and spacious, but the bathroom layout wasn't ideal as it afforded little privacy.
Service
7.0
The staff were friendly and tried their best to meet our needs. However, I did notice that the number of staff on duty could be increased to improve service speed, especially in the main restaurant.
Location
9.0
The hotel's location is amazing, being so close to downtown and El Marina, making it easy to explore nearby attractions.
Dining
6.0
While the food was very tasty, I felt it lacked variety, especially in the dessert options, which were disappointing compared to other hotels I've stayed at.
Facilities
7.0
The overall facilities were good, but it would be great if they could enhance the dining experience and provide more staff support.
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